Privacy Policy

Overview

Junk Removal Group (“we,” “us,” or “our”) operates junkremovalgroup.net. This policy explains what information we collect when you visit our site, how we use it, and your rights regarding that information. We do not sell your personal information.

Information We Collect

Contact and Quote Requests

When you submit a contact or free quote form on our site, we collect the information you provide — typically your name, phone number, email address, and a description of your junk removal needs. We use this solely to respond to your inquiry and, if you proceed, to schedule and complete your service.

Usage Data

We automatically collect basic technical information when you visit the site: your IP address, browser type, pages visited, and time spent on each page. This is used exclusively for analytics to improve the site.

Cookies

Our site uses the following types of cookies:

  • Functional cookies: Set by our caching system (LiteSpeed) to deliver pages quickly. These contain no personal data.
  • Analytics cookies: Set by Google Analytics (via MonsterInsights) to track aggregate visitor behavior. These are anonymized and do not identify you personally.
  • Form cookies: If you interact with a contact form, a temporary session cookie may be set to prevent duplicate submissions. It expires when you close your browser.

You can disable cookies in your browser settings. Disabling analytics cookies will not affect your ability to use the site.

How We Use Your Information

We use the information we collect to:

  • Respond to quote requests and service inquiries
  • Schedule junk removal appointments
  • Improve the content and performance of our website
  • Comply with any applicable legal obligations

We do not use your information for automated decision-making or profiling.

Who We Share Your Data With

We do not sell or rent your personal information. We may share it only in the following limited circumstances:

  • Service providers: Google Analytics processes anonymized usage data on our behalf under Google’s privacy policy (policies.google.com/privacy).
  • Legal requirements: If required by law, court order, or governmental authority.

Data Retention

Inquiry and quote form submissions are retained for up to 12 months, after which they are deleted. Anonymized analytics data is retained per Google Analytics’ default retention settings (up to 26 months).

Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you
  • Request correction or deletion of your personal data
  • Withdraw consent to marketing communications at any time

To exercise any of these rights, contact us via the form at junkremovalgroup.net/contact.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

Children’s Privacy

Our site is not directed at children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top will reflect any changes. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact

For privacy-related questions, please use the contact form at junkremovalgroup.net/contact.